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Terms and Conditions

Pricing
Goods will be despatched once we have received full payment for the goods ordered.
Please note our minimum order value is £10.00
We do not offer credit to any of our customers.
We accept all types of Visa, Mastercard, Visa Debit, Electron, Maestro, Solo cards. Goods will only be despatched upon clearance.
All pricing is in Pounds Sterling.  Dance2Xtreme accepts no responsibility for any additional charges or discrepancy in price from that quoted on the website to what is charged to the customer's account.

Delivery
All delivery dates we give are estimated.  We aim to despatch all goods within 3–7 working days.
Dance2Xtreme are not liable for any loss, costs, damages, charges or expenses incurred by delayed delivery.
Dance2Xtreme send all parcels via Royal Mail Recorded Signed For Delivery Service.
Saturdays are not classed as normal working days. Saturday deliveries will incur a surcharge to our normal rates, please contact us for more information.
Delivery charges quoted may change without notification due to changes in postage, parcel or fuel prices.

Exchange or Returns
In order to retain our 100% hygiene policy we cannot accept returned Tights, Socks, Tutu's, Bridesmaid & Prom Dresses. These items are a "one off" purchase. The same applies to "Special Orders".
All postage for exchanged goods is to be paid by the customer.
We will only accept returned items within 7 days of receipt of your order, you may return any item for merchandise exchange or a credit card refund. Shipping is non-refundable. Please note that we can only process returns and refunds for items purchased from Dance2Xtreme.

Shoes must be returned unworn and in original unmarked box. Shoes that show signs of wear will not be accepted. Shoe boxes should not be damaged or have writing on them.  Please ensure you wrap the package securely. For your protection, we recommend that you use Insured Parcel Post for returning goods. Please include the Return Form that you received with your goods and a copy of your receipt.  Please send the package to the following address:

Dance2Xtreme
C/o Dance 1
Returns Department
Cannon Lane
Maidenhead
Berks
SL6 3NR

Please allow 1-4 weeks for the processing of returns. We will notify you via e-mail of your exchange or credit card refund after we have completely processed the returned item.

Please Note: We can only refund shipping costs if the return is a result of our error. Fitting information is suggested as a guide and cannot be guaranteed. ALL TIGHTS, SOCKS, TUTUS, BRIDESMAID & PROM DRESSES and CLEARANCE ITEMS ARE FINAL SALES and we do not process returns for these items. Special Orders cannot be returned for any reason. For sanitary reasons, undergarments of any kind are not returnable. If you have a question about what falls into this category, please do not hesitate to contact us. Clothes must be returned with all tags intact. If any tags are missing, the merchandise will not be accepted. Thank you for your co-operation.

If you have any queries regarding the above please email us at info-dance2xtreme@o2.co.uk or via our contact page.